You can check the firmware on you phone by doing this: Update the firmware on your phones (See supported firmware in this topic). Search for and buy approved phones (view the list here).Purchase Common Area Phone license and a Calling Plan.The first thing you need to do is to confirm that you have the following: In the steps below, we’ll help you set up an account for Phone System with Calling Plans so you can deploy these types of phones for your organization. For example, a reception area phone, door phone or meeting room phone, CAPs are set up as devices rather than users and automatically sign into a network. Remember that a successful upgrade aligns technical and user readiness, so be sure to leverage our upgrade guidance as you navigate your journey to Teams.Ī common area phone (CAP) is typically placed in an area like a lobby or another area that is available to a lot of people. If you want to upgrade your organization to Teams yourself, we strongly recommend that you begin planning your upgrade path today. If you haven't upgraded your Skype for Business Online users yet, they will be automatically scheduled for an assisted upgrade. Skype for Business Online was retired on July 31, 2021.
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